At Pen2Paper, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you use our website or services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name
- Email address
- Phone number
- Payment information
- Any other details you provide during the inquiry or order process
b. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Pages visited on our website
- Cookies and similar technologies
2. How We Use Your Information
The information collected is used for the following purposes:
- To process your orders and provide requested services
- To communicate with you regarding inquiries, updates, or offers
- To improve our website and service delivery
- To ensure secure payment transactions
- To comply with legal obligations
3. How We Protect Your Information
We take the security of your personal information seriously. Measures include:
- Secure Socket Layer (SSL) encryption for transactions
- Regular monitoring of our systems to prevent unauthorized access
- Restricting access to personal data to authorized personnel only
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:
- With trusted third-party service providers (e.g., payment processors)
- To comply with legal or regulatory requirements
- To protect the rights and safety of Pen2Paper or its clients
5. Use of Cookies
Our website uses cookies to improve user experience. Cookies help us:
- Track website traffic and user behavior
- Customize your browsing experience
You can manage cookie preferences in your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
7. Your Rights
You have the right to:
- Access your personal information stored by us
- Request correction of incorrect or incomplete information
- Request deletion of your data (subject to legal requirements)
- Opt-out of receiving marketing communications
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
9. Updates to This Privacy Policy
Pen2Paper reserves the right to update this policy periodically. Changes will be communicated via our website. Please review the policy regularly for updates.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info.pen2paper@gmail.com
📞 Phone: +91 9342660461